Blog

Short, snappy articles full of practical communication tips and insights.

Melanie Loy Melanie Loy

6 ways you should be using body language in your comms

We often think of communication as something we say, like a message delivered via spoken words, tone, or written content. However, “strong communication starts before you even say a word.” So, we’ve got six powerful ways you can use body language to connect, influence, and communicate with more impact.

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Melanie Loy Melanie Loy

Does a generational divide really impact your comms?

There’s no denying that our workplaces today are more generationally diverse than ever. Though at first glance, you might think this is a goldmine for communicators because so many segments means you’d have so many opportunities to tailor messages. But, does this generational divide in communication come with its own unique set of challenges, or if we are buying into a narrative that’s more stereotype than substance?

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Melanie Loy Melanie Loy

Tips on making your change comms stand out

If your change communication feels like a rinse-and-repeat of your last project, it might be time to shake things up because let’s face it: people are drowning in information, and your carefully crafted cascade is probably leaking more than it’s landing. So, here are five practical, creative approaches to help your change comms hit home.

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Melanie Loy Melanie Loy

4 ways to build influence and trust with your stakeholders as a comms pro

We all know that working with others isn’t always smooth sailing, especially during times of change.So, we’re unpacking some of the common breakdowns between communicators and business representatives (think HR, IT, Project teams and more) while giving you four practical ways to rebuild, or build, trust, influence and create alignment. Let’s get your messages heard.

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Melanie Loy Melanie Loy

How to make your complex communication, simple

If a message feels too complicated, people won’t engage with it. But when you simplify with purpose, your message becomes more accessible and more powerful. In our latest blog, we share some easy ways to help people connect with your message, without “dumbing it down.” It’s all about using clear language, relatable examples, and rethinking how you present the information.

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Melanie Loy Melanie Loy

Why change feels so hard and how better comms can help

Why change feels so hard and how better communication can help: change fatigue is real. But it’s not just exhaustion that’s the problem—it’s apathy. When organisations push through change without proper communication, employees tune out. Learn how to shift from transactional messages to conversations that foster belonging.

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Melanie Loy Melanie Loy

How to lead change with a remote workforce

Leading change is always challenging, but when your team is mostly remote, the hurdles get even higher. Without the energy of face-to-face connection, it's easier for confusion to take hold, morale to dip, and momentum to stall. If you’re planning a major change while your workforce is dispersed, here are some proven tips to engage, inform, and energise your people.

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Melanie Loy Melanie Loy

Communications' role in a restructure

Despite being such a familiar part of business life, restructures often leave employees feeling confused, unsupported, or even completely blindsided. While comms can’t fix every problem, we can make a difference and we can guide people through uncertainty in a way that feels more human and respectful. So, let’s take a look at the role communicators play in a restructure.

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Melanie Loy Melanie Loy

How to make a career out of change management

Change is a constant in today’s business world, and organisations increasingly recognise the need for skilled change managers to guide them through transformation. But how do you turn change management into a rewarding career? Whether you're just starting out or looking to pivot into this field, we spoke to change management expert Lata Hamilton and asked her how to make a career out of change!

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Melanie Loy Melanie Loy

A culture of change and what it means for communicators

In today’s rapidly shifting landscape, change is not just a one-off event; it's a continuous process embedded deeply into organisational culture. This shift calls for change managers, communicators, project managers, and team leaders to adapt, learn, and specialise more than ever. Here, we explore some of the most significant developments in change management and discuss how professionals can thrive in this evolving field.

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Melanie Loy Melanie Loy

4 things you need to do before you write your change comms plan

When you're about to embark on a new change project at work, especially one that's poised to bring significant transformation, the pressure to produce a change communications plan can be intense. Before you even think about drafting that plan, there are four essential steps you need to take. These steps will set you up for success and ensure your comms plan is effective and aligned with the project's goals.

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Melanie Loy Melanie Loy

Comms’ role in mergers and acquisitions

Merges and acquisitions (M&As) are a big change, meaning they require change management and change communication. Which is why we’ve stepped out the role that comms has in an M&A, alongside how you can get ready for it.

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Melanie Loy Melanie Loy

Top tips for writing change messaging

Many professionals are tasked with communicating change within their organisation; whether they’re comms pros or not. And crafting effective messaging is crucial to getting change across the line. So, we’ve shared the top tips for writing impactful change messages that resonate with your audience and inspire action… without the jargon.

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Melanie Loy Melanie Loy

Communicating change to your teams as a leader

We’re here to help you improve your communication with your teams to make it more effective. We recently chatted with Prina Shah, a leadership and culture coach and host of the Ways to Change the Workplace podcast. Prina shared her framework for leadership communication, which is a practical tool comprising five levels of leadership comms.

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Change, Audiences Melanie Loy Change, Audiences Melanie Loy

Understanding how people respond to change

We’ve all heard that ‘change is the one constant’, and it’s not wrong! We’re now working in a ‘change as usual’ environment, and no organisation is immune. Which is why we've laid out the many ways you can tailor your communication to meet the needs of our four change persona types right here!

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Top ideas for communicating change

Change is inescapable in a world of innovation, and with it, comes the need to communicate. So then, what is the best way to communicate your change and how would you go about it? We’ve got some helpful hints on how to communicate change!

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An EPIC system for communicating change

If your business is going through change - or is about to - communication is one of the most critical tools in your toolkit. But how do you do it well? Here’s a quick overview of our change communication framework to get you started.

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How to write a change communication plan

Writing a communication plan for change takes a different approach to writing a comms plan for a campaign or operational matters. Here’s our guide to writing a change communication plan that helps you get what you need!

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