When it comes to proving the value of internal communication, one word keeps cropping up: engagement. On the surface, it makes sense on its own because most organisations already run engagement surveys. The numbers are there, nicely benchmarked and easy to report, but here’s the problem: engagement isn’t a measure of communication effectiveness. It never has been. So if engagement isn’t the answer, what should communicators measure instead?

When people step into leadership without the right support, they tend to rely on what they’ve seen before. When communication is poor, the ripple effect is huge. But, there’s good news: you don’t need years of leadership training to make a real difference if you can focus on a handful of core communication skills, new leaders can immediately start building trust, clarity, and connection with their people. Which is why this blog is about the leadership comms skills every new leader needs.

Working in change or communications isn’t for the faint-hearted. Which is why we’re giving you give helpful tips on how comms and change professions can start managing frustrations and issues to resolve their comms problems.

When teams operate in isolation, communication breaks down, priorities clash, and trust erodes. Your culture suffers. So while communicators can’t transform culture single-handedly, we can help bridge divides and reduce the impact of silos…. and we’ve got four practical ways to start.

We live in a world full of noise with emails, meetings, instant messages, updates, dashboards — the flow of communication in modern organisations is relentless. Leaders are encouraged to be visible, to share their vision, to cascade messages, and to be the face of change but somewhere in this constant talking, one of the most powerful skills in leadership often gets overlooked: listening as a leader and why it’s important for your internal comms.

You can have the most perfectly formatted, beautifully written, logically sound message in the world… and still fail to move people, because communication isn’t just about transferring information. It’s about inspiring action and that only happens when your audience feels something strong enough to tip them into doing. So, how do you bring the emotion into your comms?

With so many not-for-profits competing for attention, donations, and support, it’s harder than ever to cut through the noise. You’ve got a great mission, and you’re doing meaningful work, but if your communication doesn’t connect with the right people at the right time, it can all fall flat. So, read here to find out how to make your comms stick in the world of not-for-profits!

Change is no longer a phase. It’s the default setting. Which is exactly where it gets tricky for us communicators. You’re expected to keep people informed, engaged, and confident in the change, even when everything has slowed to a glacial pace. So, what do you actually say? How do you stay visible without resorting to fluff?

In today’s hyper-connected world, communication spans more than just time zones. It crosses cultural, political, and social boundaries, meaning you might find yourself leading a global team or collaborating with colleagues from a wide range of backgrounds. In this environment, cross-cultural communication isn’t simply a ‘nice to have’, it’s something you need to master in the modern workplace; so we’ll show you how!

Most of us don’t wake up excited to read about a new expense policy or updated delegations of authority; yet “boring” updates like these can be the difference between smooth operations and costly mistakes. Which is why we’ve collated our top tips on making your comms engaging, even when they’re boring.

As communicators, we’re under constant pressure to get people’s attention and keep it long enough for our messages to land. But here’s the uncomfortable truth: facts alone rarely stick, and data or bullet points are quickly forgotten. What people remember are the stories we tell. So, why does it work and how do we do it? We asked an expert and TedX Coach,  Soundari Mukherjea, for her thoughts and this is what we got.

If you’re planning to get a comms role soon, or you’re responsible for bringing comms pros into your organisation, here are some practical ways to avoid common pitfalls and land the right match when you’re hiring. It’s your comms career jobs guide!

We often think of communication as something we say, like a message delivered via spoken words, tone, or written content. However, “strong communication starts before you even say a word.” So, we’ve got six powerful ways you can use body language to connect, influence, and communicate with more impact.

There’s no denying that our workplaces today are more generationally diverse than ever. Though at first glance, you might think this is a goldmine for communicators because so many segments means you’d have so many opportunities to tailor messages. But, does this generational divide in communication come with its own unique set of challenges, or if we are buying into a narrative that’s more stereotype than substance?

If your change communication feels like a rinse-and-repeat of your last project, it might be time to shake things up because let’s face it: people are drowning in information, and your carefully crafted cascade is probably leaking more than it’s landing. So, here are five practical, creative approaches to help your change comms hit home.

We all know that working with others isn’t always smooth sailing, especially during times of change.So, we’re unpacking some of the common breakdowns between communicators and business representatives (think HR, IT, Project teams and more) while giving you four practical ways to rebuild, or build, trust, influence and create alignment. Let’s get your messages heard.

If a message feels too complicated, people won’t engage with it. But when you simplify with purpose, your message becomes more accessible and more powerful. In our latest blog, we share some easy ways to help people connect with your message, without “dumbing it down.” It’s all about using clear language, relatable examples, and rethinking how you present the information.

Why change feels so hard and how better communication can help: change fatigue is real. But it’s not just exhaustion that’s the problem—it’s apathy. When organisations push through change without proper communication, employees tune out. Learn how to shift from transactional messages to conversations that foster belonging.

Leading change is always challenging, but when your team is mostly remote, the hurdles get even higher. Without the energy of face-to-face connection, it's easier for confusion to take hold, morale to dip, and momentum to stall. If you’re planning a major change while your workforce is dispersed, here are some proven tips to engage, inform, and energise your people.