Blog

Short, snappy articles full of practical communication tips and insights.

Melanie Loy Melanie Loy

The leadership communication skills new leaders need 

When people step into leadership without the right support, they tend to rely on what they’ve seen before. When communication is poor, the ripple effect is huge. But, there’s good news: you don’t need years of leadership training to make a real difference if you can focus on a handful of core communication skills, new leaders can immediately start building trust, clarity, and connection with their people. Which is why this blog is about the leadership comms skills every new leader needs.


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Melanie Loy Melanie Loy

How communication can dismantle workplace silos

When teams operate in isolation, communication breaks down, priorities clash, and trust erodes. Your culture suffers. So while communicators can’t transform culture single-handedly, we can help bridge divides and reduce the impact of silos…. and we’ve got four practical ways to start.

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Melanie Loy Melanie Loy

Why leaders need to invest in listening for their internal comms

We live in a world full of noise with emails, meetings, instant messages, updates, dashboards — the flow of communication in modern organisations is relentless. Leaders are encouraged to be visible, to share their vision, to cascade messages, and to be the face of change but somewhere in this constant talking, one of the most powerful skills in leadership often gets overlooked: listening as a leader and why it’s important for your internal comms.

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Melanie Loy Melanie Loy

Why your perfect communications can still fail

You can have the most perfectly formatted, beautifully written, logically sound message in the world… and still fail to move people, because communication isn’t just about transferring information. It’s about inspiring action and that only happens when your audience feels something strong enough to tip them into doing. So, how do you bring the emotion into your comms?

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Melanie Loy Melanie Loy

Making your comms stick in a not-for-profit world

With so many not-for-profits competing for attention, donations, and support, it’s harder than ever to cut through the noise. You’ve got a great mission, and you’re doing meaningful work, but if your communication doesn’t connect with the right people at the right time, it can all fall flat. So, read here to find out how to make your comms stick in the world of not-for-profits!

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Melanie Loy Melanie Loy

What to communicate when there’s no change to communicate

Change is no longer a phase. It’s the default setting. Which is exactly where it gets tricky for us communicators. You’re expected to keep people informed, engaged, and confident in the change, even when everything has slowed to a glacial pace. So, what do you actually say? How do you stay visible without resorting to fluff?

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Melanie Loy Melanie Loy

Mastering cross-cultural communication in the modern workplace

In today’s hyper-connected world, communication spans more than just time zones. It crosses cultural, political, and social boundaries, meaning you might find yourself leading a global team or collaborating with colleagues from a wide range of backgrounds. In this environment, cross-cultural communication isn’t simply a ‘nice to have’, it’s something you need to master in the modern workplace; so we’ll show you how!

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Melanie Loy Melanie Loy

How to turn boring updates into messages that matter

Most of us don’t wake up excited to read about a new expense policy or updated delegations of authority; yet “boring” updates like these can be the difference between smooth operations and costly mistakes. Which is why we’ve collated our top tips on making your comms engaging, even when they’re boring.

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Melanie Loy Melanie Loy

Why you should use storytelling in your communications

As communicators, we’re under constant pressure to get people’s attention and keep it long enough for our messages to land. But here’s the uncomfortable truth: facts alone rarely stick, and data or bullet points are quickly forgotten. What people remember are the stories we tell. So, why does it work and how do we do it? We asked an expert and TedX Coach,  Soundari Mukherjea, for her thoughts and this is what we got.

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Melanie Loy Melanie Loy

6 ways you should be using body language in your comms

We often think of communication as something we say, like a message delivered via spoken words, tone, or written content. However, “strong communication starts before you even say a word.” So, we’ve got six powerful ways you can use body language to connect, influence, and communicate with more impact.

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Melanie Loy Melanie Loy

Does a generational divide really impact your comms?

There’s no denying that our workplaces today are more generationally diverse than ever. Though at first glance, you might think this is a goldmine for communicators because so many segments means you’d have so many opportunities to tailor messages. But, does this generational divide in communication come with its own unique set of challenges, or if we are buying into a narrative that’s more stereotype than substance?

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Melanie Loy Melanie Loy

Tips on making your change comms stand out

If your change communication feels like a rinse-and-repeat of your last project, it might be time to shake things up because let’s face it: people are drowning in information, and your carefully crafted cascade is probably leaking more than it’s landing. So, here are five practical, creative approaches to help your change comms hit home.

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Melanie Loy Melanie Loy

4 ways to build influence and trust with your stakeholders as a comms pro

We all know that working with others isn’t always smooth sailing, especially during times of change.So, we’re unpacking some of the common breakdowns between communicators and business representatives (think HR, IT, Project teams and more) while giving you four practical ways to rebuild, or build, trust, influence and create alignment. Let’s get your messages heard.

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Melanie Loy Melanie Loy

How to make your complex communication, simple

If a message feels too complicated, people won’t engage with it. But when you simplify with purpose, your message becomes more accessible and more powerful. In our latest blog, we share some easy ways to help people connect with your message, without “dumbing it down.” It’s all about using clear language, relatable examples, and rethinking how you present the information.

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Melanie Loy Melanie Loy

3 key things communications professionals need to know about data

Data is, and always has been, everywhere. In varying forms, yes, but with the continuing evolution of the digital age - data has become commonplace in literally everything we do. So much so, that we often don’t realise what does or doesn’t constitute data, even as communications professionals. So, with that in mind, we’ve collated the top three things you need to know about data to stay ahead of the crowd.

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Melanie Loy Melanie Loy

What is improv and how can it help your comms?

Today, we're diving into the exciting world of improv. You might wonder, what does improv (improvisational comedy) have to do with communications? Great question! Improv is a fantastic tool for honing the ability to think quickly and speak coherently on the spot—an invaluable communication skill which is why we’re teaching you all about how it could help your communications.

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Melanie Loy Melanie Loy

Why use storytelling in corporate communications?

Up until the 1980s, most people couldn’t read or write. So… how, you ask, did they communicate? Well, through talking - or more specifically - through storytelling. Stories that rewired how the brain reacts to hearing a story, ultimately causing it to be more engaged! Which is why it’s important to use storytelling in your corporate communications. And we’ll tell you how!

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Melanie Loy Melanie Loy

How communications plays a role in end-of-financial year preparation

As the end of the financial year approaches in Australia, businesses are gearing up for a hectic time! While finance teams are crunching numbers and planning AGMs, communication teams are simultaneously playing a crucial role in ensuring a smooth EOFY. This is why we’ve put together a quick guide on how to navigate this busy period in ways that work for everyone, right here.

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